Saturday 16 August 2014

The power of multimedia storytelling

I narrated my exploration through several good examples of multimedia storytelling. I could tell you about my multimedia experience, but I wanted to show you. Enjoy.







*Transcript of narration*
So today we’re going to look at the use of multimedia tools to tell stories. And what better way to conduct this exploration than through a multimedia presentation.  

This story on U.C. Berkeley Graduate School of Journalism’s website called “The Transition to digital journalism,” details the benefits of multimedia storytelling. It explains that the enjoyment of good narrative is hardwired into the human brain, and digital technologies offer a range of possibilities. 

The article says, “Rather than undermining the traditional narrative, the Internet is an opportunity to experiment with multi-dimensional storytelling and new narrative approaches that provide context and depth and also are more compelling and engaging.”

The key to any type of storytelling these days, is knowing which medium to pick to tell different parts of the story.

Let’s check out this example provided by the Berkeley article:http://www.boston.com/news/specials/kennedy/

It has the look of a well designed book, but the images are more than just still frames, this one is a two-minute-long video giving us a sneak peak into Ted Kennedy’s early life and it goes nicely with the descriptive intro.

At the bottom we see other parts of Chapter 1, like the historic pages of the Boston Globe. I have opened the one of Kathleen Kennedy’s death, and JFK getting elected

Each chapter has an intro video, along with a text intro and then each section of the chapter has other multimedia elements, like slideshows, video archives as well as more text.

Overall I like it. Lots of great info, great visual elements, good narrative. The only criticism I would have is that the sections within the chapters could flow more fluidly. They may have been going for that effect, so that rather than scrolling from page to page, the viewer can explore, kind of like how I went straight to the newsprint archive. 

That’s the beauty of multimedia, I suppose, that we’re no longer restricted to linear storytelling. We can weave in and out, following basic categorizations and looking at what peaks our interest most at any given moment. 

I actually prefer multimedia stories that take me on a journey I can follow without too many sidetracks that take me in different directions. 

One of my favorite multimedia stories is “The Ballad of Geeshie and Elvie” which follows two jazz singers who left little trace but some profound tracks. 

Check out the intro. 

You get the feeling that you are hearing and seeing things that only a few privileged get to encounter. Beautiful use of audio with graphic elements to accompany it.

Then you are treated to a beautiful narrative carefully unraveling the mystery behind these two women and the other characters surrounding them. You are uncovering the mystery along with the writers, each image, each interview and audio file.

The next multimedia element is audio of a researcher explaining his work and the visual is artistic with jazz music in the background.If you notice, with this story, each element stands alone so you focus on that before moving to the next thing. The text is clean with few distractions on the side, when you are listening to audio or video you must stay on that section to watch it. You can click on the in-text audio files and they will play as you read if you choose.You also get the feeling that you’re seeing the whole picture. Since it is about how little everyone knows about these artists, each photo, tidbit, feels precious.

The thing that I love about this story, other than the music, is the fact that it tells the story perfectly. You can’t just look at the videos and know the story, you have to read the text. But the text wouldn’t be enough either, you need the music, the interviews and photographs as well. I can’t imagine the story told any other way — I think that’s the key factor in recognizing any great multimedia story.

But not all multimedia stories need to be so dynamic. This one appears in the magazine, it reads like a magazine story, plus some really great multimedia elements.

In a basic news story, multimedia can help direct people to the information they need and want in the way they most prefer it at the moment.

Take for instance, this story, also in the New York Times, about the unrest in Ferguson. 

It contains short video clips, slideshows, a live update box, featured comments, a link to a timeline, more video, and a link to a graphic Q and A.

There aren’t too many or too little graphic elements, each adds its own value. Some can be seen on the same page and others we can choose to explore if we’re looking for more details. It’s perfect for a constantly breaking news story. We can read the general story, see footage, photos, a timeline so we can see how the situation has unfolded, and look at a map and other graphics so we can see the situation in different contexts. 

The conclusion is multimedia can be great, we are seeing it more and more and when done right it can take us on an informative and alluring journey into the unknown and unexplored. 

Sunday 10 August 2014

Dynamic coverage of war in Gaza

For a long time journalists feared the implications of new media. The profession is too important to let fall to the whims of inexperienced bloggers and citizen journalists with little or no regard for standards, after all. But bloggers and citizen journalists offer a perspective and innovation that has been absent from traditional media. Some media critics have pushed for greater collaboration (Barnes, 2012) so the public can benefit both from the insider perspectives of citizen journalists and the standards of traditional journalists. And I must admit, considering my own apprehensions as an old school journalist, when it happens in just the right way, it works and it works well.

Global Voices, for instance, is a cooperative of more than 800 writers, analysts and online media experts who report on the news from a unique perspective, taking advantage of new media and citizen journalists while adhering to ethical standards common in traditional journalism.

“Global Voices has been leading the conversation on citizen media reporting since 2005. We curate, verify and translate trending news and stories you might be missing on the Internet, from blogs, independent press and social media in 167 countries,” states their about me section


Screenshot of Global Voices’ about me section.



In their Editorial Code, they vow to be accurate, identify sources whenever possible, admit mistakes and correct them, never plagiarize, avoid stereotyping, encourage meaningful conversation, avoid conflicts of interest and minimize harm. The code was inspired by the Society of Professional Journalists Code of Ethics

Screenshot of Global Voices’ Editorial Code.


And their work demonstrates their adherence to journalistic values, with new media engagement and innovative use of technology. Their coverage of the war in Gaza, for instance, covers a variety of angles, utilizes new media tools and embraces citizen journalism — all in a blog format. 

One story, Israel, Gaza, War and Data — The Art of Personalizing Propaganda, published on Aug. 4 features data visualizations demonstrating that our preconceived beliefs about the area are dictating what we are consuming and whether we are being fed pro-israeli or pro-Palestinian news.

Screenshot of the Global Voices story Israel, Gaza, War and Data — The Art of Personalizing Propaganda.


“The better we get at modeling user preferences, the more accurately we construct recommendation engines that fully capture user attention. In a way, we are building personalized propaganda engines that feeds user content which makes them feel good and throws away the uncomfortable bits,” the article accompanying the visualizations states. 

Looking specifically at the war in Gaza, the article and visualizations demonstrate that news which makes us uncomfortable is being filtered out and we are seeing news consistent with our views rather than differing view points. 

It provides evidence in looking at what English-written news is being disseminated, like the news that an Israeli strike was deemed “disgraceful” by the UN, but of which there was little mention in Hebrew-written news.

This story uses data analysis, visualization, blog-style writing, citizen Tweets and general news analysis in an objective and informative way, following basic journalistic guidelines. They have other articles that provide us with more detailed information on the war in Gaza, but this one provides us with valuable information on how we are perceiving the war, how our own behaviors are feeding into the propaganda machine and further polarizing the issue. It helps arm us with the knowledge to be critical consumers of news, while helping us to understand our own power in it all.

Another story published on Aug. 5 — “Following a Ceasefire in Gaza, Infographics Show the Scale of 30 Days of Death and Damage” — uses the power of numbers to tell the story. Sometimes the numbers speak for themselves and this is one such situation. It shows that the death toll among Palestinians is 1,868, with 9,563 wounded and 475,000 displaced, 5,510 houses demolished, 30,920 damaged, 43 mosques demolished, 120 hit, 188 schools damaged and 24 medical facilities damaged. In contrast, the death toll in Israel is between 67 and 161 with 651 wounded.

Screenshot of Global Voices story “Following a Ceasefire in Gaza, Infographics Show the Scale of 30 Days of Death and Damage”
The Infographic puts into perspective a 72-hour ceasefire after 30 days of fighting. It explains that of the 67 Israelis who have died (as reported by the Israeli government), 64 were soldiers and three were civilians. It doesn’t list how many of the thousands of dead Palestinians were civilians, but notes that in that number there were nine UN officials, 16 health care workers, and 12 journalists. It also shares several other infographics that have popped up over the Internet displaying the situation visually. The other infographics detail the overall situation, the impact on the health and education sectors, and religious institutions destroyed and damaged.

The entry is targeted, focused on the raw numbers and provides relevant context needed to understand the situation. It melds new and old media concepts to create an easy to understand and engaging blog entry.

In another entry — “Photo: Watching Rockets Fly Over Gaza from Space” — is simply the republication of a tweet and photo by astronaut Alexander Gerst showing the view of Gaza from space. In this case, the entry didn’t need much context, it speaks volumes on its own. The only context they provide is that the image was retweeted 33K times. In my view this is the type of entry that legacy media tend to avoid but which new media consumers thrive on. Sometimes an image says enough with only a sentence or two. It adds to the other coverage being provided and a view from another angle, literally. 

Screenshot of Global Voices entry “Photo: Watching Rockets Fly Over Gaza from Space”


Global Voices lives up to it’s name, but it isn’t just focused on the individual. By reaching in to tell personal stories and pulling out to look at the whole situation, while utilizing the best of traditional news and new media practices, they are getting closer to complete understanding of global events than media that don’t embrace both in the same innovative way. By distributing their content in a blog format, with many contributors, utilizing an inviting and conversational writing style — they are attracting viewers and readers from the new media generation while fulfilling the demand for substantial news. They are also demonstrating that they can do all of those things without sacrificing journalistic values and ethics. And they are doing it absent the traditional news business model, as they are a non-profit organization that receives funding from other civically-minded organizations. And they are staying true to the open nature of the Internet by licensing all of their content under a sharable Creative Commons license, focusing on translating news into multiple languages and supporting digital activism around the world so the masses can have access to key information on their communities and the world at large.

Screenshot of Global Voices’ Manifesto


References:


Barnes, C. (2012). Citizen journalism vs. traditional journalism: A case for collaboration. Caribbean Quarterly, 58(2), 16-27,179. Retrieved from http://ezproxy.snhu.edu/login?url=http://search.proquest.com/docview/1237145950?accountid=3783

Saturday 2 August 2014

The news release Penn State should have issued — well sort of

So, I’ve been tasked with writing a news release and Facebook post announcing the death of Joe Paterno. The fictional release that I’ve written is from Penn State University (not really) and you will notice it addresses the firing of the legendary coach. The news release that Penn State actually issued doesn’t mention his firing and doesn’t mention the controversy over why he was fired — the association with alleged child molester Jerry Sandusky. But if Penn State had hopes of a news organization picking up their news release and using it with minimal influence, they have to mention these thorny issues and make it newsworthy. So this fictional news release keeps all the self-promotional tidbits that are at the heart of PR while weaving in the details they would rather not discuss — which is what the journalists want, while still avoiding some other unsavory facts. A good public relations person takes on tough issues head on so that they have maximum control over how they are portrayed and increase the likelihood that the news organizations pick up the news release.


Facebook post:

BREAKING NEWS: Long-time Penn State football coach Joe Paterno died at 85 years old on Sunday. While Penn State had to make the unfortunate, yet necessary, decision to sever ties with Paterno in light of the Jerry Sandusky controversy — Paterno remains a legendary figure whose impact at Penn State will forever be remembered and appreciated. 

Photo Credit: PSUMark2006, Creative Commons License at http://commons.wikimedia.org/wiki/Category:Joe_Paterno#mediaviewer/File:Joe_Paterno_Sideline_PSU-Illinois_2006.jpg
Penn State Nittany Lions head coach Joe Paterno celebrates with his players after his 400th win in 2010

*News release from Pennsylvania State University (not really)*

Long-time football coach Joe Paterno dies


UNIVERSITY PARK, Pa. — Legendary football couch Joe Paterno, who led the Penn State Nittany Lions to more victories than any other major football coach, died Sunday at 85 years old. He was surrounded by his family when he lost his battle with lung cancer at the Mount Nittany Medical Center (Penn, 2011).

The entire university mourns the passing of Paterno, who left a lasting legacy at the university.

“He died as he lived. He fought hard until the end, stayed positive, thought only of others and constantly reminded everyone of how blessed his life had been,” the Paterno family said in a statement.

Paterno was a member of the Penn State coaching staff for 62 years, and was head coach of the Nittany Lions for nearly 46 years — spanning the leadership of 13 U.S. Presidents, starting with Harry Truman. He was the first of three active coaches to be inducted into the National Foundation’s College Hall of Fame in 2007 (Penn, 2011).

While his success as a Penn State coach and his positive impact on the university is undeniable, the Board of Trustees was forced to address allegations that Paterno and then Penn State President Graham Spanier didn’t appropriately act on reports that former assistant coach Jerry Sandusky had allegedly sexually abused young boys during his time at the university. It was an unfortunate but necessary decision to sever ties with Paterno and thereby ensure that the university abides by the highest possible standards in dealing with allegations of wrong doing.

Paterno was succeeded by Bill O’Brien as head coach after the university’s Board of Trustees voted to part ways with Paterno. In a statement Sunday, O’Brien said, “The Penn State Football program is one of college football’s iconic programs because it was led by an icon in the coaching profession in Joe Paterno. There are no words to express my respect for him as a man and as a coach. To be following in his footsteps at Penn State is an honor,” (Penn, 2011).

Paterno led the team to win more games than any other major-college football coach. His last victory was on Oct. 29, 2011, when Penn State defeated Illinois 10-7. It was Paterno’s 409th win. During his long career, he was named national coach of the year five times, had five unbeaten and untied teams and was coach when Penn State ranked No. 1 in 1982 and 1986 (Goldstein, 2012).


Penn State Head Coach Joe Paterno runs out with his team. Penn State took on Florida International University at Beaver Stadium in University Park, Pa. on Saturday, Sept. 1, 2007. The final score was 59-0 with Penn State as the victor.

He was well known for his “Grand Experiment,” where he committed to nurturing a team of young men who excel on the field and graduate with distinction and go on to be valuable members of society (Penn, 2011). And Paterno delivered, with the team achieving one of the highest graduation rates, at 87 percent (Penn, 2011).

Paterno’s family donated more than $4 million to the university and a wing of the library was named for him and his wife in 2000 (Goldstein, 2012). The family was also actively involved with the Special Olympics Pennsylvania Summer Games and they were inductees into the games’ Hall of Fame (Penn, 2011).

In 2009, the Paternos announced a $1 million gift to the Mount Nittany Medical Center, which helped support a three-flour, 42,000-square foot expansion of the health facility (Penn, 2011).

“As the last 61 years have shown, Joe made an incredible impact. That impact has been felt and appreciated by our family in the form of thousands of letters and well wishes along with countless acts of kindness from people whose lives he touched,” the Paterno family said in a statement.

Born Joseph Vincent Paterno on Dec. 21, 1926, he grew up in Flatbush, Brooklyn. He played football and basketball at Brooklyn Prep. He was later an English major at Brown University, where he was a quarterback and defensive back. In 1950 he came to Penn State to coach the quarterbacks. In June 1973 Paterno became the first Penn State football coach to deliver the university’s commencement address.

He leaves behind five children — Diana, Mary Kay, David and Scott — all Penn State graduates, and 17 grandchildren (Penn, 2011).

His family asks that in lieu of flowers and gifts, donations be made to the Special Olympics of Pennsylvania or the Penn State-THON, the Penn State IFC/ Panhellenic Dance Marathon (Penn, 2011).

About Penn State:

The Pennsylvania State University, founded in 1855, is the Commonwealth of Penn­sylvania’s sole land-grant institution and its largest public university. Penn State’s land-grant mission embraces teaching, research, and public service in order to support the citizens of the Commonwealth, collaborating with industrial, educational, and agricultural partners to generate, disseminate, integrate, and apply knowledge that is valuable to society. The University generates approximately $8.5 billion in direct and indirect economic impact annually within Pennsylvania.






References

Goldstein, R. (2012). Joe Paterno, longtime Penn State coach, dies at 85. The New York Times. Retrieved from http://www.nytimes.com/2012/01/23/sports/ncaafootball/joe-paterno-longtime-penn-state-coach-dies-at-85.html?pagewanted=all&_r=0


Penn State University (2011). Penn State Athletics. Retrieved from http://www.gopsusports.com/genrel/030414aaa.html

Monday 28 July 2014

Professional development for journalists via social media

Today’s journalists are expected to be tech savvy multimedia producers and social media curators who are simultaneously up-to-date on breaking news and industry developments — all while creating well-craft news stories. We’re told that we can either get with the times or risk sinking into the depths of the obsolete old school. 

I have a problem with this. 

First of all, there is still a need for people who are simply good reporters, who can go out and talk to people, who can do research and write a good article — in my view we need these skills more than any other. 

With that said, there is no reason why we can’t at least familiarize ourselves with new ways of doing things. After all,  you never know what skills your next job will require or when you are going to come across a story that would be best reported and told through a variety of media. 

Professional development for journalists nowadays is akin to doctors keeping up to date on the latest medical research — you can still practice but you may be missing out on valuable knowledge that can put you at the top of your field. But who has the time for professional development when we are so busy reporting the news? There are actually many great social media tools that allow for both flexibility and optimal learning.

Today, we will look at three.

Mashups


Mashups are a great way to bring many elements together in one place, whether that be job openings, the latest industry events or the breaking news of the day. Journalists typically love consuming news, sometimes to compare coverage, other times for enjoyment and often to stay in touch with what’s going on in the world as a means of general maintenance. It’s one thing to read an occasional article, check your favorite newspaper or read a tantalizing article posted through your Facebook feed — but trying to get a real grasp of what stories are breaking all over the world at any given time can be a tedious task without the right tools. 

A great tool for this is scoopmap.net, which is an interactive map updating the breaking stories throughout the world at any given time.



Screenshot of Scoopmap 


You can zoom in, see what’s going on in your area, or see the entire world map to see what’s breaking and where. It doesn’t give a complete view, as the news is primarily from The Guardian, The New York Times, The Associated Press and Reuters — but it helps give a world view of the news on a journalist’s busy schedule. 

Consuming news is actually a great form of professional development for journalists, as it causes us to think about how a story was crafted and put together while also providing us with valuable information that builds our knowledge base.

Twitter


Another way to keep up with news coming from multiple sources is Twitter. Follow news makers and news organizations and you will get a mix of what sources are saying and how news organizations are reporting the stories — but that can be time consuming so it’s helpful to create a list where you can organize those you’re following, categorizing them based on your interest. 

Twitter is also helpful for staying in touch with industry developments, which news organizations are closing or thriving, behind the scenes observations from journalists themselves, opinions on the state of journalism, what’s being said at industry events — there are many options really. 

Again, the tools help to keep it organized. I subscribe to a Twitter list by The New York Times — NYT Journalists — to see what their reporters, photographers, editors and photographers are tweeting. I also subscribe to Elected Officials by Joshua Nehmeh, World News by Chris Spangle and worldwide politics by MacGuffin to see what’s going on in the world. 





Screen shot of Elected Officials Twitter list

But I actually use Twitter far more as a tool to keep in touch with the field. I curate my own lists, like From the field, where I follow news organizations, news executives and journalists like Associated Press, Al Jazeera, ProPublica, Christiane Amanpour and CNN iReport. 

Screen shot of From the field Twitter list



On a list I call Education, I follow organizations and people who tweet about industry developments, the latest tools for journalists and other content that journalism students would benefit from, such as the Knight Foundation, Mediaite, Nieman Lab, the Sunlight Foundation, the Pew Research Center, Jay Rosen from NYU’s School of Journalism and others. 



Screen shot from Educaiton Twitter list


Journalists everywhere face different local laws and circumstances, but we also have many common issues and concerns — so Twitter is a place where journalists can connect to share and discuss the news, or debate on the current and future state of the industry. Without a tool like Twitter, which helps you curate multiple feeds, it would be impossible to stay connected and in touch with the field so dynamically, therefore developing yourself professionally.

Webcasts/ webinars


It isn’t enough, however, to simply keep up with current events and developments in the field. The demands on today’s journalist require more serious professional development, but thankfully social media offer a range of options through professional webinars and Massive Open Online Courses. Some are free and others are minimally priced. For instance, I just recently finished a MOOC Doing Journalism with Data: First Steps, Skills and Tools hosted by the European Journalism Centre. This was a free five-module course that takes participants through the concepts behind data journalism and works up to newsroom math skills and tutorials in the latest tools to clean and analyze data for journalistic purposes. I was able to enhance my journalism skills and gain an in-demand skill working with data. 


Screenshot of Journalism With Data course

I also often participate in webinars and self-directed courses through the Poynter Institute. Some are free and others range in prince from $10 to $100. I’ve taken webinars on everything from copyright law to investigative reporting. Whenever I feel in need of enhanced knowledge on a particular aspect of the news business, I look to Poynter’s News University to see what’s available. Most recently, I’ve participated in a self-directed course in multimedia storytelling and a webinar on the future of journalism education. Upcoming News U courses I would like to take are There’s Math in My Journalism!, The Life Cycle of an Investigative Story, and Social Media: Strategies and Tools for News.

Screenshot of Poynter's News University page


By participating in webinars and MOOCs, I’m able to connect with other professionals across the world and interact while learning from some of the top professionals in the field, get valuable feedback on my work and the latest skills to make my work better and gain a competitive edge.

Of course these tools are all about digital networking and professional development, which are an important part of general upkeep of skills, as it is so much more possible when it can be done from the comfort of your couch. But that doesn’t mean there isn’t still a need for in-person networking and live, physical industry events — kind of like how on-the-scene reporting will always be better than Internet searches and phone calls. 

So to make up for my lack of physical interaction with other professionals, I’m going to Journalism and the Web@25: Lessons in Disruption, Evolution and Endurance In Manhattan Tuesday night and I’m very excited to listen (in real life) to panelists like Brian Stelter of CNN’s Reliable Sources and Kathleen Carroll, executive editor of the Associated Press. I’m hoping to network with other media professionals, listen to some valuable discussion and hopefully learn a few things — all while sharing the same physical space as the people I’m interacting with, what a thing. 


I should mention, however, that I did learn about this event on social media.



Friday 4 July 2014

The public policy and public perception consequences of unrestricted web publishing

This week I’m going to evaluate the sources used in a New York Times article, “Faces of an immigration system overwhelmed by women and children,” (Fausset, R., Belson, K., June, 2014). It’s a decent story, follows basic news guidelines, gives us current information, context so we can understand the situation and eye witness reports by the journalists on the scene, but it lacks comment from one of the most important sources — the immigrants.



The reason I selected this article to critique was actually because of another article one of my relatives in Texas posted on Facebook yesterday. It was the picture on the post that first caught my attention, it was of a desperate looking Latina woman holding her baby. It looked sad and as if they were in a terrible situation, and I was hoping to learn more about this woman’s plight. The headline was the second thing to catch my attention: “Medical staff warned: Keep your mouths shut about illegal immigrants or face arrest,” (Starnes, T., July 2014). The photo didn’t seem to go with the headline, I was confused, so I clicked. What I found was a very strange article, not well sourced and no context given — it seemed as if it was an opinion piece disguised as a news story. It doesn't even attempt to explore the root of the issue.





After reading it I immediately went to other news sources to see how they had covered the situation.

That’s when I came across the NYT’s story, which like the Fox News story, is about the immigrant children from Central America who are being housed at the Lackland Air Force Base in San Antonio, Texas. 

I use Virginia Montecino’s “Criteria to Evaluate Credibility of WWW Resources” (1998) as a foundation for looking at the credibility of news sources and the implications of unrestricted web publishing, where anyone and everyone can share their version of events with millions of people and subsequently shape the country's response. 

The Fox article focuses on the issue of the children having contagious ailments like lice and scabies, and medical staff being asked to keep it quiet — but there are only three sources in the entire article, two are unnamed workers at the camp. Overall, it doesn't provide much as far as credible information, but it contains inflammatory information that could potentially cause people to act out against people who are already suffering. Without the context as to why these people are suffering, all the reader can see is how they pose a risk to Americans. 

The New York Times article focuses on how the reporters observed the camp as well as the implications and causes. It has on-the-scene observations, quotes from local and federal officials, as well as information from an official document the NYTs acquired, which gives broader context. The reporters got access to the facility and are able to describe what they saw, how the children looked and what they were doing.

It explains how the children are being transferred to other facilities and that officials are overwhelmed with the situation. It describes border patrol officials and local groups who are upset by the transfers, the political implications and that the White House claims the migration is due to increasing violence and economic issues in Central America.

One source is Raul Ortiz, a border patrol chief in Texas, who explains the latest apprehension of illegal immigrants. His comments are pretty basic, no partisan views expressed and no clear bias. Although the comments are so dry they may just be talking points he was authorized to give.

The next source in the article is “an internal draft Homeland Security document.” According to this document, the reporters explain, the federal government expects more than 90,000 immigrants this fiscal year, and that basically those who come spread the word back home that others should come as well. The reporters don’t explain how they got their hands on the document. But Peter Boogaard, a Homeland Security Department spokesperson, the next source, says “the draft was not official policy and had not been finalized or circulated.” We learn two things from Boogaard: one, that this document is legit, and two, that this may not have been the final word on the issue.

Another government source the reporter uses, although unspecifucally, is “Health and Human Services officials said that most children remained in the department’s custody for about 35 days.” But they don’t say who the HHS officials are or in what manner they said this.

The reporters also quote Chris Cabrera of the Rio Grande Valley border patrol union, who says dealing with the children has diverted them away from the border, opening the door for others to come in.

They quote Kimi Jackson, director of the South Texas Pro Bono Asylum Representation Project, who is trying to help the children get asylum in the United States.

Both of these sources have agendas, Cabrera is looking out for the border patrol officers and the challenges they face, while Jackson is advocating for the children. Together they offer balance and we see there are multiple interests involved and a variety of advocates.

In their first-hand description of the Lackland Air Force Base, the reporters say roughly 1,200 children are there. They say it’s clean, with simple dorms, typically where troops stay. The children are checked for scabies and lice, then “served hearty American cafeteria food and given fresh white tube socks.”

They admit, however, that the tour of Lackland was restricted and reporters were not allowed to speak with the children or take photographs. This could mean that the tour was set up to appear a certain way.

Later they describe it having a “summer-camp atmosphere,” with staff preaching to children, teaching them English and caring for the sick. They describe hearing laughter and socializing among the children. There are  “hints of the trauma they had survived,” with inspirational posters hanging along the dorm rooms.

The story on Fox News tells a much different story. According to two anonymous sources, “taxpayers deserve to know about the contagious diseases and the risks the children pose to Americans.” They say they must keep their identities secret because authorities have said they would be arrested if they spoke out. There seems to be connections being made to Nazi concentration camps, and throughout the story, the writer refers to them as government camps, run by “brown shirts,” that have strict policies for the workers. 

One of the anonymous sources is quoted as saying, “The children had more rights than the workers.” That quote is actually the transition in the story from discussing how poorly the workers are treated to how dangerous the children are. This anonymous source says the children have measles, scabies, chicken pox, strep throat, and mental and emotional issues. She says sometimes as she is talking to children lice are crawling down their hair.

Another anonymous source, a former nurse there, says she was horrified by the health of the children. She is quoted as saying, “We have so many kids coming in that there was no way to control all of the sickness — all this stuff coming into the country.”

She said the lice situation was epidemic and became alarmed when the children were being sent to other areas. She said she quit when she apparently pleaded with supervisors to admit a suicidal child to a hospital and they didn’t listen.

At the end of the article, the reporter gives several paragraphs to Krista Piferrer, the spokeswoman for the Baptist Family and Children’s Services, the organization running the facility. She explains that they take complaints seriously and that they are supervised by the DHHS. Basically, she just defends the integrity of the organization and doesn't provide any additional insight into the situation at the camp.

Just after this bit, the writer states, “My sources say Americans should be very concerned about the secrecy of the government camps.”

The writer, Todd Starnes is the host of the radio program Fox News and Commentary, and his conservative beliefs are no secret. 

This Fox article could be dead on, I wasn’t there, I don’t know what it looks like. But I do know that it doesn’t give me any real understanding of the larger issue and it doesn’t attempt to talk to all those impacted. The NYT’s reporter was on scene, had many more credible sources, but they were missing stories of the children, accounts by those most impacted. 

Both stories have flaws that leave them open to some interpretation. But after reading both, evaluating each source and their sources, it’s clear who did the better reporting and who is more objective.

The problem with unrestricted web publishing is that these two articles have the same potential reach and the same potential influence, as do the numerous blogs and viral posts on the situation. While one reporter seems to be playing on people’s fears and reporting to conclusions based only on unnamed sources, the article is packaged as credible news. The NYT’s article, on the other hand, may not be sensational, it may not garner as many hits and shares, but it provides a more objective view of the situation, with both original reporting and a variety of sources. 

The benefit of unrestricted web publishing is that people can do their own research, such as I have, to determine which sources are credible and which journalists are properly sourcing their stories. The real question is, will they? Do they know how and what to look out for?

Columbia Journalism Review took notice of the coverage of the thousands of migrants coming into the United States illegally, and they note that many journalists are focusing on the political implications (Garcia, M. July, 2014). Missing in the coverage is a focus on the actual legal rights of the minors coming over and the context explaining why they’re coming. They note good reporting by The Dallas Morning News, The Valley Morning Star and the El Paso Times. But they say most of the coverage is seriously lacking and playing on our political beliefs about immigration, rather than the humanitarian aspect.


“It’s not an academic discussion,” Garcia (July, 2014) writes. “How the issue is framed and explained plays a critical function in shaping the public policy response.”

I would assume that most people publishing on the web realize that their content has the potential to influence both public perception and the public policy response. But some are clearly trying to manipulate that influence in the direction they want, rather than trying to provide informative news that can act as a guide in perceiving and responding to major events.


References:

Fausset, R., Belson, K. (June, 2014). Faces of an immigration system overwhelmed by women and children. New York Times. Retrieved from http://www.nytimes.com/2014/06/06/us/faces-of-an-immigration-system-overwhelmed-by-women-and-children.html 

Garcia, M. (July, 2014). Looking beyond the line: When reporters rise above politics, they deliver a broader look from the border. Columbia Journalism Review. Retrieved from http://www.cjr.org/united_states_project/looking_beyond_the_line.php

Starnes, T. (July 2014). Medical staff warned: Keep your mouths shut about illegal immigrants or face arrest. Fox News. Retrieved from http://www.foxnews.com/opinion/2014/07/02/medical-staff-warned-keep-quiet-about-illegal-immigrants-or-face-arrest/

Virginia Montecino (1998). Criteria to evaluate the credibility of www resources. Education and Technology Resources. Retrieved from http://mason.gmu.edu/~montecin/web-eval-sites.htm

Wednesday 25 June 2014

How do you know what you know? A look at the Facebook news frenzy




Screen shot of Huffington Post


Questions posed to me for an assignment exploring social media and the truth:

      • How do you know what you know?
      • Name one new thing you learned using a social media site today and explain why you believe it is true. 
      • What source did you use to acquire this information? 
      • At times, are social media sites reliable for obtaining credible information? 

Hmmm, how do I know what I know? That’s difficult to answer. I feel sort of like a detective. I observe, that’s huge. I research, a lot. I listen, sometimes just because I know I should. And I make connections. Based on prior knowledge, and tricks I’ve picked up over the years, I make connections that form patterns and help guide me pretty close to complete understanding. 

Ok, so I don’t do that every time I come across something new, because before I do any of that I judge a new thing’s significance, whether it is worthy of further thought and exploration. I mean who has time to research everything? But the more you do it the easier it becomes and the more prior knowledge you build on. 

For instance, I follow certain news sites on Facebook, some because I like to share their content with my friends, some that report industry news and others that I find curious. I’m growing pretty tired of the flashy, make-me-have-to-click headlines, and finding a far fetched connection or an opinionated article lacking sources or depth. 

One such article that appeared in my Facebook feed tonight was from Huffington Post’s Media page, which read “The Evening News Will Be All White Guys Again,” (Mirkinson, 2014) with photos of Scott Pelley at CBS, Brian Williams at NBC and now David Muir at ABC — all caught in goofy expressions. What follows this tempting headline are three paragraphs. Three paragraphs pointing out the obvious — that the major networks would now all have white men in the coveted anchor spot. They add a couple of sentences for context, that between 2009 and 2011 Sawyer and Katie Couric both having anchor spots, put them in the majority, and that before 2006 the position was also dominated by white men. They add that PBS is now the only broadcast network to rely on women as anchors. No sources needed, all indisputable facts.

In reality, I wasn’t surprised, maybe a bit disappointed that they didn’t include more about the situation women face in the news business, but not surprised. I’ve come to expect a certain product from these “sharable news stories” put up on Facebook, and I take them in stride. 

And I’m biased, I’m a woman in the field — it’s an important issue for me, one which I’m acutely aware, having held many positions in the newsroom, most recently in management. We’re treated differently, we’re paid less and people expect us to be softer, and are taken aback when we’re assertive — ask any woman managing anything in journalism — it’s the most annoying thing ever.


But bias aside, the reality of the situation is alarming. And there is more context to add to the current situation. Jill Abramson, who served as the first women executive editor of the New York Times, was fired last month and there is much talk about how women fare in the newsroom. Barbara Walters, the first woman to be a network anchor, retired. 

The situation overall isn’t good either. In 1991, women in journalism made about 81 percent of what men made; in more than 20 years that has only increased to 83 percent. A percentage that also hasn’t changed significantly in the last 20 years is the number of women working in journalism. At newspapers, women represent about 36 percent of the staff and in television news, about 40 percent. That number goes down the higher you get in the food chain (Pew, 2014).




                                                           Screen shot from Pew Research Center


It's even worse when you look at racial diversity. The number of people who aren't white has actually decreased in journalism, from 13 to 12 percent, according to the American Society of News Editors. And minorities felt the newsroom cuts the hardest.

I understand what HuffPost was doing. They were trying to make a quick point, trigger a discussion, recruit a few thousand or so people to share their attention-grabbing headline. Hey, this is a business after all, and clicks do matter. 

But I was nevertheless, disappointed.

And it fit in quite nicely with the subject of a book I’m reading, “Blur: How to Know What’s True in the Age of Information Overload.” 

This example would be what the authors Kovach and Rosenstiel (2010) call Journalism of Assertion, which favors speed to depth.

While this form of news may leave a hole, a deep desire for more substance, I understand why it exists. You see, it’s two fold. We like that kind of stuff, we give them the clicks they so desire, they make money, rinse and repeat. And the news organizations stretch themselves so thin that reporters don’t have time for context, for deep research and time-consuming interviews. There is no time for the Journalism of Verification, which favors fully understanding an issue and providing all the necessary facts and context, as Kovach and Rosenstiel (2010) explain it. People claim they desire this type of journalism, yet the churned out stories are bringing in the profits. 

At least the Huffington Post is trying to make succinct what they do have. Even without any sources, some quick research shows that they got right what they did have, so kudos there. 

Some Facebook-favorite sites don’t even try to mask their slant and their lack of fact finding is glaring. Like The Daily Kos post today, get a load of this mouthful: “Sen. Thad Cochran narrowly survived a vicious Tea-Party-and-Koch-fuled primary last night, reminding me to never again give those joker teabaggers any credit.” The blog post goes on to make some really interesting connections, none of which are sourced or based on any stated fact. You could only trust it if you already agreed with it.


Screen shot of Dailykos.com

“We call this model the Journalism of Affirmation, for its appeal is in affirming the preconceptions of the audience, assuring them, gaining their loyalty and then converting that loyalty into advertising revenue,” says Kovach and Rosenstiel (2010), quite brilliantly.

But not all is bad on social media — it’s all getting a bit gamey, sure — but some substance can be scraped from the depths of social media. 

For instance, tonight I learned through an Associated Press report, shared on Facebook by CBS, that a federal appeals court in Denver ruled in favor of gay marriage, and putting the issue into context they pointed out that the issue is one step closer to the Supreme Court. The story has all kinds of sources, interview-based and from statements, they have background on other developments. It’s an actual news story and I learned something, was presented facts that I could dissect and distinguish each source’s credibility. 

The New York Times, NPR and the Christian Science Monitor taught me today that the Supreme Court ruled authorities must have a warrant before searching someone’s cell phone, all were pretty thorough thankfully, as this is such an important story, relevant to our individual lives, the state of our Democracy and even freedom of the press.

Some other notable takeaways from Facebook today: 
  • I learned that researchers are on their way to making a new condom design (courtesy of Upworthy
  • There is a place in Puerto Rico that makes bean flavored ice cream (thanks for letting me know Uncommon Caribbean)
  • North Korea said they will retaliate if a new James DeFranco movie mocking their leader is released (I think they all had this one).
  • And Emperor penguins are adapting to climate change (CBS gave us this one).

Sure, I could have learned about these developments elsewhere, but Facebook made it easy and as I scroll down sifting through the overload, the jacked up headlines that I know have nothing under the hood give me something to snark at, to compare and contrast. 

But I’m a journalist, I naturally gravitate toward news that I observe to be thorough, well reported. I fear some people don’t even notice when a “news” story doesn’t have one source, one interview, or any context — things to look for when trying to identify credibility — and when it is just bloated with jazzy headlines that don’t go on to fulfill that initial promise.

I’ve been pushing myself to use my clicks like my democratic right to a vote, but I’m studying media, I’m in the field — I need to see what the bad stuff looks like, so I guess that makes me part of the problem. And hey, perhaps we need the bad anyhow, to make us appreciate the good.

So I guess I know what I know because I pay attention, at least most of the time, and thanks to Facebook, the bearer of both good and bad news.



References: 
Anderson, M. (2014). As Jill Abramson exits the NY Times, a look at how 

Kos. (2014). Thad Cochran survives thanks to Democrats. The Daily Kos. 

Kovack, B., Rosenstiel, T. (2010). Blur: How to Know What’s True in the 
Age of Information Overload. Bloomsbury USA, New York.

Mirkinson, J. (2014). With Diane Sawyer Leaving, The Evening News Will Be 
All White Guys Once Again. Huffington Post. Retrieved from http://www.huffingtonpost.com/2014/06/25/evening-news-all-male-diane-sawyer_n_5529560.html